Welcome to Windry Luxe. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing any orders.

1. General

These Terms & Conditions govern your use of the Windry Luxe website and the purchase of our products. We reserve the right to update or modify these terms at any time without prior notice.

2. Eligibility

Our services are intended for businesses, retailers, resellers, and entrepreneurs. By placing an order, you confirm that you are acting on behalf of a business and not as an individual consumer.

3. Products & Availability

  • All products are subject to availability.
  • We reserve the right to discontinue or update product lines without notice.
  • Images on the website are for illustration purposes only. Actual products may vary slightly.

4. Pricing & Payment

  • All prices are listed in GBP (£) and are exclusive of applicable taxes unless otherwise stated.
  • Payments must be made in full at the time of order unless credit terms are agreed in writing.
  • We reserve the right to adjust prices without prior notice.

5. Orders & Acceptance

  • Orders are confirmed once payment is received and acknowledged by us.
  • We reserve the right to decline or cancel any order at our discretion.

6. Shipping & Delivery

  • We aim to process and ship orders promptly. Delivery times may vary depending on order size and location.
  • Windry Luxe is not liable for delays caused by third-party couriers, customs, or unforeseen circumstances.

7. Returns & Refunds

  • Due to the wholesale nature of our business, returns are only accepted for faulty or incorrect products.
  • All return requests must be submitted in writing within 7 days of delivery.
  • Approved refunds will be processed to the original payment method.

8. Limitation of Liability

  • Windry Luxe shall not be held responsible for indirect, incidental, or consequential damages resulting from the use of our products.
  • Our liability is limited to the value of the goods purchased.

9. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Windry Luxe and may not be used without prior written consent.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

11. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Windry Luxe
4 Raven Road, Unit 1C3
London, E18 1HB, England
📧 Email: sales@windryluxe.com